Last Updated: April 27, 2026
Social Scale Kenya (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
When you contact us or fill out forms:
- Name
- Email address
- Phone number
- Business details (if applicable)
b) Usage Data
Automatically collected when you visit our website:
- IP address
- Browser type
- Pages visited
- Time spent on site
c) Marketing & Analytics Data
We may collect data through tools such as:
- Cookies
- Facebook Pixel
- Google Analytics
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide services
- Improve our website and user experience
- Run and optimize marketing campaigns
- Communicate updates, offers, or relevant services
- Analyze website performance and traffic
3. Cookies and Tracking Technologies
We use cookies to:
- Understand user behavior
- Improve website functionality
- Deliver targeted advertisements
You can choose to disable cookies through your browser settings.
4. Sharing Your Information
We do not sell your personal data.
We may share information with trusted third parties such as:
- Advertising platforms (Meta, Google, TikTok)
- Analytics providers
- Service providers assisting in business operations
All third parties are required to protect your data.
5. Data Security
We take reasonable measures to protect your information from:
- Unauthorized access
- Loss or misuse
- Disclosure or alteration
However, no online system is completely secure.
6. Data Retention
We retain your information only for as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
7. Your Rights
You have the right to:
- Request access to your data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Children’s Privacy
Our services are not intended for individuals under 18 years old. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
11. Contact Us
If you have any questions about this Privacy Policy, you can contact us:
Social Scale Kenya
📞 +254 714 548 477
📧 hello@socialscale.co.ke
📍 Nairobi, Kenya